IT On-site Supporter (100%)
Zürich / Splügenstrasse 5Join our Technology On-Site team in Zurich, where we are looking for a proactive, customer-focused professional with strong problem-solving skills and a passion for delivering high-quality results.
What would your role be?
Provide technical support for hardware infrastructure and software applications in end-user environments.
Troubleshoot and resolve technical issues while offering guidance to internal clients across national and international locations.
Manage and resolve tickets as part of Incident and Service Request Management processes.
Assist in preparing IT equipment according to predefined workplace requirements.
Support the setup and maintenance of multimedia installations in meeting rooms.
Actively participate in employee workstation relocations, primarily in Zurich.
Contribute to hardware lifecycle and inventory management processes.
Ensure the availability and distribution of end-user IT materials globally, including inventory management.
Collaborate on IT projects, rollouts, and operational tasks.
Provide multimedia support for technical event management.
What are we looking for?
Completed apprenticeship in IT or equivalent qualification.
Strong experience in IT support, ideally within the financial services industry.
Expertise in Microsoft Windows client environments and the Microsoft Office suite, with strong proficiency in Windows 11 and M365.
Knowledge of networking, IP telephony, and printing systems.
Familiarity with multimedia and conferencing systems used for presentations and virtual meetings.
Flexibility to work outside regular service hours when needed and willingness to travel for short-term assignments at national and international offices.
A service-oriented, analytical, and solution-focused approach, with the ability to adapt quickly to changing priorities.
A motivated, trustworthy, and dependable team player who can also work effectively independently.
Fluent in German and English; conversational French or any other language would be an advantage
What do we offer?
Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch.
Friendly, diverse team in an open-office space.
All the latest technology to help you excel and advance.
Agile environment in how we think, the way we work and our trust for each other.
Flat hierarchy with collaboration at all levels.
Campus feeling and a collaborative spirit.
We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.
Why Vontobel?
At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we’re committed to long-term thinking and sustainability.
Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world. Even if you don’t meet all the criteria, we encourage you to apply if you’re enthusiastic about the role.
Do you want to be Vontobel?