Senior HR Operations Specialist

Zürich / Gotthardstrasse 44
Interested? Apply here
Are you looking to join an exciting highly collaborative HR team? The HR Operations & Services team, as the backbone of HR, is responsible for ensuring that employees have a seamless experience from the first contact and throughout their career at Vontobel, aligning with our culture and values. The team provides HR support services and uses innovative solutions to make HR processes easily accessible, user-friendly and transparent.

In this role, you will support the Vontobel day-to-day business across all business divisions, often being the very first touch point for employees’ requests, in Switzerland and other various international locations.

What would your role be?

  • Answer inquiries from employees and line managers around HR services, policies and systems providing timely responses

  • Maintain employee data and e-files in our HR System (Workday)

  • Focus on daily HR operation processes and delivery of HR services including correspondence with employees, line mangers and employment authorities

  • Share knowledge and experiences with team members and across HR, contribute to knowledge base

  • Maintain HR Ticketing System and continuously improve its knowledge database

  • Support in HR Projects, local initiatives and in special tasks such as register of commerce maintenance

What are we looking for?  

  • At least 3 years of relevant work experience in a commercial/professional role within an international organization; experience in an international HR organization/ HR service center is an advantage

  • Understanding of Swiss HR processes, tools and labour laws

  • HR education such as certified HR Specialist with federal diploma of higher education or HR Assistant (“Personalassistent/-in”) is an asset

  • High IT and process affinity (good MS Office skills and knowledge of a major HCM system such as Workday)

  • Excellent command of written and spoken English and German; proficiency in additional languages is considered an asset

  • Strong analytical and communication skills, high customer orientation, autonomy, positive team spirit

  • Financial service experience will be considered a strong asset

Interested? Apply here

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