Service Hub Specialist - Operations

What would your role be?

As an Operations Specialist within the Service Hub, you are responsible for the timely, accurate and efficient execution of a broad range of operational banking activities. You ensure smooth processing in line with internal guidelines, regulatory requirements and defined quality standards.

• Execution of day-to-day operational banking tasks

• Handling and resolution of inquiries from internal and external stakeholders

• Support in the onboarding of client relationships

• Maintenance and updating of client lifecycle data

• Processing of payment transactions and securities trades

• Execution of account closures and related processes

• Processing of credit and debit card-related activities

What are we looking for?

• Several years of experience in operations within Wealth Management or a comparable environment.

• Full professional proficiency (C1) in German and English.

• Accurate, structured and reliable working style.

• Ability to work under pressure and manage high volumes while maintaining quality standards.

• Strong attention to detail and a high level of quality awareness.

• Interest in operational banking processes and activities.

• This position requires full on-site presence in Zurich. Remote working / home office is not foreseen for this role.

What do we offer?

• Top Zurich location with collaboration spaces (including rooftop terraces) and free lunch.

• Friendly, diverse team in an open-office space.

• All the latest technology to help you excel and advance.

• Agile environment in how we think, the way we work and our trust for each other.

• Flat hierarchy with collaboration at all levels.

• Campus feeling and a collaborative spirit.

We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.